Return/Exchange – ProPenSports™

[vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” z_index=”” padding_bottom=”40″][vc_column][vc_column_text]Exchanges only on defective products within 14 days of purchase date.

Please allow 1-2 weeks for your return/exchange to be processed.

ProPenVape.com will not issue exchanges/upgrades for products purchased through other entities, such as distributors or retail partners.

Exchanged items must be delivered to us directly, in/or accompanied with the original packaging, and in reasonable condition.

We are unable to issue an exchange without the original receipt of the item(s).[/vc_column_text][vc_empty_space height=”50″][vc_column_text]

LIMITATIONS

Exchange based on product type.
Exchange subject to product being used in accordance with instructions.
All correspondence must be made by US Mail and postmarked within 60 days of the date of purchase.
Limit two exchanges per household per year.
Third party fees are not refundable including UPS, FEDEX, or USPS.

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RETURN PROCESS

PROPENVAPE™ exchange requirements, just follow these simple steps to request an exchange:

Include a detailed email of faulty product.
Include a copy of the original, dated sales receipt (Please include store name and address.)
Include the original bar code from the product label or box
Include your name, daytime telephone number, and address.
Send email to [email protected].

[/vc_column_text][vc_empty_space][vc_column_text]Exchanges on defective products only. [/vc_column_text][vc_empty_space height=”50″][vc_column_text]Warranty Exchange Form Coming Soon[/vc_column_text][vc_empty_space height=”50″][/vc_column][/vc_row]